Helen S. Lee

I offer the following services to help your business take the next step forward:

Survey Design

  • Create surveys based on your data needs and the strategic questions you are looking to get answered.
  • Work with existing surveys to improve flow and content to better meet your strategic data needs.
  • Program surveys into online survey tools such as SurveyGizmo and Survey Monkey.

 

Data Analysis

  • Analyze survey data to answer those questions that will help you build and improve your strategy.
  • Marry survey data with other available data including qualitative, operational and financial to get a complete snapshot of your business’ current situation.
  • Create presentations and reports to visually communicate analytical results to stakeholders.
  • Build interactive dashboards to help decision makers monitor the pulse of the business.

 

Project Management

  • Manage the process of sampling, programming and fielding surveys with both internal departments and external vendors.
  • Work to gather the appropriate data from various sources to create a compelling analysis and presentation.

 

Writing/Editing

  • Write clear, concise and compelling pieces which may include the following:
    • Blog posts to help provide engaging content for visitors to your site.
    • Email marketing pieces including acquisition, retention and win-back emails.
    • Product and user guides with precise language.
  • Edit writing pieces that require a second set of eyes or a fresh revision.
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